Privacy Policy

Your privacy matters to us. Learn how dolumexanthirevol protects and manages your personal information.

This Privacy Policy is effective as of January 1, 2025, and was last updated on December 15, 2024.

Overview

dolumexanthirevol ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dolumexanthirevol.com or use our financial goal-setting platform services. We understand that your financial information is particularly sensitive, and we take extra care to ensure its protection.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services. This policy may change from time to time, and your continued use of our services after we make changes is deemed acceptance of those changes.

Information We Collect

Personal Information

We collect several types of information from and about users of our services. This includes information by which you may be personally identified, such as:

  • Name, email address, and phone number
  • Postal address and billing information
  • Financial information including income, expenses, and financial goals
  • Account credentials and security information
  • Payment information for premium services
  • Communication preferences and settings

Usage Information

We automatically collect certain information about your device and how you interact with our services. This includes:

  • Device information such as hardware model, operating system, and browser type
  • IP address and location data
  • Usage patterns and navigation behavior on our platform
  • Time stamps and session duration
  • Features accessed and actions taken within our platform

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, understand how you use our services, and improve our offerings. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.

How We Use Your Information

We use the information we collect about you or that you provide to us for various purposes that support our financial goal-setting services:

Purpose Information Used Legal Basis
Provide and maintain our services Personal and usage information Contract performance
Process payments and transactions Financial and billing information Contract performance
Communicate with you about services Contact information and preferences Legitimate interest
Improve our platform and services Usage data and feedback Legitimate interest
Comply with legal obligations All relevant information Legal compliance

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This includes meeting national security or law enforcement requirements.

Business Transfers

If dolumexanthirevol is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements for our staff
  • Secure data centers with physical and environmental protections
  • Regular backup procedures and disaster recovery plans
  • Compliance with industry-standard security frameworks

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Generally, we retain account information for the duration of your account plus seven years for financial records, as required by Australian law.

When we no longer need your information, we will securely delete or anonymize it. Some information may be retained in our backup systems for a limited time, but it will not be accessible for regular business operations.

Your Rights and Choices

You have several rights regarding your personal information. These rights may vary depending on your location, but generally include:

Access and Correction

You can access and update your personal information through your account settings. If you need assistance or cannot access your account, contact us at info@dolumexanthirevol.com, and we'll help you review or correct your information.

Data Portability

You have the right to receive a copy of your personal information in a structured, machine-readable format. You can also request that we transfer this information to another service provider where technically feasible.

Deletion

You can request deletion of your personal information, subject to certain exceptions such as legal requirements or legitimate business interests. Account deletion can be requested through your account settings or by contacting our support team.

International Data Transfers

dolumexanthirevol operates primarily in Australia, but we may transfer your information to other countries for processing or storage. When we transfer information internationally, we implement appropriate safeguards to protect your data, including:

  • Ensuring adequate protection levels in destination countries
  • Using standard contractual clauses approved by relevant authorities
  • Implementing additional security measures for sensitive data
  • Regular monitoring of international data protection standards

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date. For significant changes, we may provide additional notice such as email notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

Address: Level 1/102 Adelaide St, Brisbane City QLD 4000, Australia

Phone: +61741524033

Email: info@dolumexanthirevol.com

For privacy-related inquiries, please include "Privacy Policy" in your subject line to ensure prompt attention.